Effective date: August 29, 2026
By downloading, installing, or using Guardme ("the App"), you agree to these Terms of Use between you and SAFEIM.AI LTD ("we", "us", "our"). If you don't agree, don't use the App.
Guardme is a personal safety tool. It watches for signs of violence or a medical emergency and alerts the contacts you choose with your live location, so the people closest to you know something is wrong and where you are. It also records the incident and keeps that recording encrypted for you.
Guardme works alongside the emergency services, not instead of them. If you are in immediate danger, call 999 (UK) or your local emergency number.
Guardme requires an active paid subscription (monthly or annual) to use the App. Subscriptions are charged from the very first billing period - there is no free trial. Subscriptions are billed and managed entirely through the Apple App Store or Google Play, auto-renew unless cancelled, and can be cancelled at any time from your device's subscription settings. Refunds are handled entirely by Apple or Google under their own policies - we cannot issue refunds directly. If your subscription lapses, paid features become unavailable until you resubscribe, but your account and data are not deleted; your profile, emergency contacts, and incident history remain intact unless you choose to delete them yourself from Profile > Danger Zone.
You're responsible for keeping your sign-in credentials secure and for the accuracy of the emergency contact information you provide. You must be at least 16 years old to use Guardme.
You agree not to use Guardme to harass, stalk, or falsely alert anyone, or to interfere with the App's operation.
Guardme is a second pair of eyes, not your only plan. Automatic detection depends on your phone having power, signal, and camera and location permissions, and no detection system recognises every situation - it may not trigger in a real emergency, and it may occasionally trigger when nothing is wrong. You can always start an alert yourself with the Violence or Medical button.
To the fullest extent permitted by law, Guardme and its developers are not liable for any harm resulting from a missed detection, a false alert, a failed or delayed message to your emergency contacts, or any other failure of the App to perform as expected. The App is provided "as is" without warranties of any kind.
We may update the App and these Terms from time to time. Continued use after a change means you accept the updated Terms.
These Terms are governed by the laws of England and Wales.
SAFEIM.AI LTD - info@safeimai.com