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Guardme Support

Need help with the app, your account, or a subscription? We're here for you.

Contact us

Email us anytime at info@safeimai.com and we'll get back to you as soon as possible.

How do I add or edit emergency contacts?

Open Guardme, go to Home > Emergency contacts. You can add up to 3 contacts, and their order determines who is notified first during an alert.

How do I manage or cancel my subscription?

Go to Home > Subscription, or manage it directly from your device's App Store / Google Play subscription settings at any time.

Why can't I delete a video right after an incident?

Clips are protected from deletion for 5 days after any alert, so no one can pressure you into deleting evidence right after something happens. After 5 days, deletion is entirely your choice.

How do I delete my account or data?

Go to Home > Profile > Danger Zone, or see our account deletion page, or email us at info@safeimai.com and we'll help you.